Frequently Asked Questions

Scroll down for answers to common questions and concerns.

General Questions

Common questions and answers.

CultureBot works with Slack. To begin using the bot you will need an account with Slack.

Visit our privacy policy page (in the footer below) to learn more.

Yes. Please visit our support page to email technical support.

A smile! We chose the smile as a symbol of our company's mission to improve team morale and culture.

Account Issues

Account-specific and product usage questions.

Visit the home tab of the CultureBot app (located at the bottom left hand corner of Slack). Here you have the option to change the settings for the health tips, water cooler topics, and trivia.

Make sure you have invited the bot to each channel you want it to send messages to (use the command "/invite @CultureBot").

Visit the bot settings in Slack and click on the 'about' page > 'view in app directory' > scroll down > 'remove app'.

Billing & Pricing

Questions about your subscription.

The CultureBot bot is currently in public beta and is free until December 7, 2021. After this we'll be offering a 2-week free trial. You can visit our future pricing model here.

Visit our support page and send an email with the subject line "cancel my account".